AOC-Mobile Support

For more information on this product please: Contact us

Installation and first use:

How do I set up the exam station?

There are many options:

  1. On the wall, in the most frequently used room, you can use the special base that comes with the instrument and leave the tablet connected to the charger.
  2. Outside the studio, you can use the suction cup holder to place the instrument on a table, shelf, or vertical surface as long as it is smooth. Make sure the installation is stable.
  3. In studios where you use the AOC-Mobile frequently, you can use the table support with metal base (optional, code SUPP.T1) which is heavier, more stable, and recommended for use in a fixed position, or the floor support (optional, code SUPP.FT).

How do I turn on the instrument?

  1. Insert the USB receiver if you want to use the IR remote control before turning on the tablet (otherwise you can order the AOC-Mobile digital chart from the Console).
  2. Hold down the power button (on the top left side ) for 3 seconds.

Release the button when the IR receiver flashes. Wait for it to load and show the main window.

How do I turn off the instrument?

It is turned off by the IR remote control (or from the Remote Console). Press and hold the power button on the remote control until the screen goes dark. Do not turn off the tablet with the power-on button.

My patient-screen distance is too short. Can I use a mirror?

Yes, no problem. All the tests can be used through a mirror. If you do, you need to set a distance value (Setup, 1st icon) equal to the patient-mirror distance + LCD mirror-screen. Remember to enable the mirror function (Setup, 1st icon).

What settings should I make before administering a vision exam?

Measure the distance between the patient’s eye and the LCD screen and set this value in Setup, 1st icon (Distance). That’s all you need to do. PS: If you use a mirror, the distance to be set is patient-mirror + mirror-LCD screen.

Know your device

At what distance does the instrument work? Can I use a mirror?

The examination distance is adjustable between 40 cm and 5 meters. All the tests are designed to be able to be used through a mirror.

How do I control the AOC-Mobile?

The AOC Mobile can be controlled from the IR remote control that comes with the instrument or from the Remote Console with an optional addition (cod. Console8.WiFi). The use of a touchscreen or any other control devices is not provided for.

I use the WiFi Console to control the AOC-Mobile. How do I connect a Wi-Fi printer?

If the tablet’s internal WiFi is already used for connection with the Remote Console, you must request an additional WiFi adapter (optional, code WIFI_PRINTER), to be inserted in the free USB port (the one above the charging connector) to connect a WiFi printer.

How long does the battery last? How long does it take to charge?

Battery life is approximately 4-8 hours (standard-maximum). Battery life is intended for continuous operation of the instrument. It takes about 2–3 hours to fully charge the tablet.

Advanced settings and functions

How can I create a custom test program?

Press the P key to access the customized program. Hold down the P key for 3 seconds to enter the customization mode. Follow the instructions that appear at the bottom of the screen to input only your preferred tests in the sequence you want. The Remote Console makes this customization easy.

What reports can be created with the instrument?

With the AOC Vision Chart, you can create a report of the vision exam (with the result of the tests for visual acuity, contrast sensitivity, twilight vision, glare sensitivity, and photostress recovery time), which is also a valid eyesight report driver licensing purposes and the contrast sensitivity test curve graph (Gabor patches).

Keep the USB flash drive inserted in a USB port of the AOC while executing the driving license exam or the Contrast Sensitivity Test. The results will be saved at the end of the test on the USB flash drive.

Can I receive the report files without using the USB flash drive?

Yes, you can receive the report files through Bluetooth on your Android smartphone or your PC (Windows or Linux). The files will be automatically sent to the paired device at the end of the test.

To use this function, pair the AOC with your device through Bluetooth (BT).

This function is not available for Apple devices (Mac, iPhone, …).

What is the purpose of pairing the AOC Vision Chart's Bluetooth?

Pairing the AOC with your Android smartphone or your PC (Windows or Linux) by BT is used to automatically receive the PDF report of the driving license and the graph of the contrast sensitivity curve, as soon as these data are available. Pairing need only be done once and then the files are sent automatically. Once you have received the files via BT on your device you can easily manage them in various ways, such as forwarding, storing, and printing them.

How can I pair the AOC with my device by BT?

Make BT visible and accessible on your device. Then, from the AOC setup menu, go into the fifth icon “Report” and start pairing (option 3/5). Follow the directions that appear at the bottom of the AOC screen.

Can the reports be printed?

Yes, the instrument can automatically send reports to the printer as soon as they are generated. To use this function, you must have a WiFi-compatible or network printer (see user manual).

How do I set up the network or WiFi printer?

With the network cable inserted, access the Setup window, select the 5th icon and start the printer search by pressing the start button from the 4/5 option, “Network Printer.” 

To set up a WiFi printer, enter the network access data (5th icon, option 5/5) and then start the printer search as indicated above.

How do I update AOC Vision Chart's software (4th Gen)?

  1. Download the update for your instrument model from the Reserved Area. Important: The file name must not be changed.
  2. Copy the file you downloaded to the USB flash drive. Use the USB flash drive that comes with the instrument.
  3. Access the Setup window of the AOC Vision Chart to be updated, select the 6th icon, “Software update,” and press start on the remote control. The automatic update will start, then end after about 10 minutes, and the instrument will restart.

How do I access the Reserved Area?

Your access data for the Reserved Area is on the first page of the instrument user manual. These access codes are reserved only for you and are not transferable. Their use by others is strictly forbidden.

Other

I'm undecided between the AOC-Mobile and the AOC studio vision chart. Which one should I choose?

We recommend choosing the AOC-Mobile if your main use of it is in a variety of places outside the studio. If your primary use is in a studio, we recommend choosing the 23″, 24″, or 27″ AOC Vision Charts.

What are the main differences between AOC-Mobile and other AOC Vision Charts?

The instruments have essentially the same tests and the same functions. The AOC-Mobile has a 10.1″ retina screen capable of displaying a 1/10 letter at 5 meters, while the other AOC Vision Charts have a larger screen, from 23” to 27”. The AOC-Mobile consists of a series of battery-powered components (rechargeable, but not replaceable), and is lightweight and easily transportable.

Can I add the Console to control my AOC later on?

Yes, no problem. if you already have an AOC Vision Chart equipped with only IR remote control, you can add the Remote Console at any time. Send us your AOC’s serial number [SN] and you’ll get a compatible Console ready to go.

Can I use the AOC Console and IR remote control at the same time?

Yes, no problem. You can use the IR remote control to control the AOC Vision Chart and use the Remote Console even just to keep an eye on the patient’s monitor, which makes running the vision exam easier and faster.

What precautions should be taken to prolong the life of the battery?

Lithium-ion batteries have a predetermined useful life, a maximum number of recharges, and an efficiency curve which, like all batteries, declines with use and the passage of time. Multiple factors can shorten battery life. Some important tips for proper use include: do not leave the tablet with an empty battery; do not leave the tablet off with USB devices inserted; always use the original charger. Follow all the instructions in the user manual to extend the useful life of the batteries.

Troubleshooting

The tablet will not start up.

Make sure you have plugged the remote’s USB receiver into the correct USB port. The correct USB port is the blue one, identified by “IR Receiver – Insert here” on the back of the tablet.

Remove any other USB devices.

Charge your tablet for an extended period, even an entire night. 

Hold down the power button for a long time (30 sec.), then try to turn on the tablet again, and check that the IR receiver LED turns on.

Note: Remember to never leave the tablet with the battery completely empty; the battery charge level could drop below a critical value, causing difficulty in restoring normal use.

The tablet turns on, but after the initial start-up phase, it turns off immediately.

The battery could be too low; keep charging for at least a few minutes before trying to start it again.

Download the brochure:

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Go to the Reserved Area to download the installation guide and other documents.

Get the clinical manual (coming soon)

Login to the Reserved Area to download the update file corresponding to your device model.

Note: if you have no experience doing this, or if you prefer to have it done for you, you can send your instrument to our laboratory. We will perform the correct software update free of charge.